How do I add Descriptors to Contacts, Relationships, and Entities?

Summary

Descriptors are extra fields that let you capture more details about contacts, relationships, and entities. They go beyond the standard fields and give flexibility for compliance, risk review, and reporting.

How to use it

There are two ways to add descriptors:

Method 1: From the General tab

  1. Go to Contacts, Relationships, or Entities in the left menu.
  2. Open the record and click the General tab.
  3. Scroll to the Descriptors section.
  4. Double-click the space under each descriptor to enter details
  5. Click Save.

Method 2: From the Edit screen

  1. Go to Contacts, Relationships, or Entities in the left menu.
  2. Click the Tools icon, then select Edit.
  3. In the pop-up, navigate to the Descriptors tab.
  4. Add or update the descriptor details.
  5. Click Save.

Where to use it

Use descriptors when standard fields aren’t enough and you need to capture specific compliance or business details:

  • Contacts → Add extra identifiers (like government IDs or licenses), note regulatory flags (PEP, sanctions), or track compliance status.
  • Relationships → Record risk-related information, such as appetite levels, regulatory actions, or special categories.
  • Entities → Capture organizational details that go beyond basics, like registration numbers, employee size, or operational status.

Tips

  • Add country-based descriptors to align with jurisdiction risk scoring.
  • Link descriptors to compliance tasks so missing details show up as actions.
  • Keep optional descriptors minimal — too many unused fields can clutter reviews.
  • Use choices (High, Medium, Low) to quickly flag risk without long notes.